Sara wants 5 days off for the holidays.
She sends an email to her manager.
"I'd like to request Dec 23-27 off."
No reply for 2 days.
Sara follows up on Slack.
"Did you see my leave request?"
Manager: "Check with HR first, I'm not sure about the process."
HR: "Use form v3, not v2. Balance shows 3 days."
Sara: "I have carry-over days..."
HR: "Formula is broken, let me check."
Manager: "Who covers you?"
Tom: "I'm off that week too."
"Back to square one..."
Sara is on leave. Phone rings.
Manager: "I didn't know you were off."
"Nobody updated the calendar."
Year-end reports due.
Leave balances still not reconciled.
"This happens every year."